More and more, the health service industries understand that understanding the Customer, and communication with the customer are key components in Enterprise strategy.
Analyzing Big Data, tracking consumer behavior shifts and reacting to Customer input and understanding Consumer view points all contribute to shaping and forecasting investments. Increased data and information helps design better performance and customer retention strategies while maintaining and delivering improved satisfaction.
In short, Enterprises will benefit from more Customer information. Those industries which felt a communication gap, will look to technology to find a way to bridge that gap.
Better communication means a shorter distance between the company who designs the product and the company who uses it. It helps to remove noise from the distribution channels and focus clearly on the customer.
There is no doubt that technology is reducing the gap between Brands and customers. Social metrics customers daily and weekly push ‘follower’ figures etc.
Some new metrics will provide more precise customer acquisition and maintenance information, as well as accurate numbers of how communication delivers revenue.
Platforms, which provide request and response functionalities, like intelligent mobile coupon platforms are one of the new paradigms which can bypass intermediaries and provide direct communication with customers. Each request for each product from each region or country provides valuable customer data. Each coupon redemption, from each retail establishment adds to an understanding of consumer usage patterns for specific products. Increases in demand will show product uptake and validates the model and method.
Mobile Health and innovative platforms provide exciting new tools for health industries. Because we build applications and platforms we are at the center of this growth and are looking to partner with health industries to participate in this dynamic area of increased communication and new communication tools.
Miamed is building a global data resource which allows people on all continents, in multiple languages, access to data and Look-up on Hospitals, medicines & doctors.
At the same time, we are transforming this new global data resource into a communication platform. The innovation comes from building a resource tool and then empowering people to communicate with it.
Mobile Broadband, Mobile Internet and mobile phone penetration are extending new resources to countries and new demographics around the globe.
How do mobile health applications deliver health resources to the dynamically growing user base and what resources should be available to everyone.
It is agreed that internet and mobile deliver new resources.
Miamed looks to partner with regional health enterprises, organizations and governments to help build and deliver resources via the mobile phone.
Stacked upon this global database of information which we build together is the applications function to Search specific information.
At the same time, we give people the tools to contribute information.
Miamed works to build the largest user generated multi-lingual data base of information on medical topics. To build it and to package it so that it can be accessed from a smartphone, mobile broadband or any internet connected device.
Today's web content is dynamic, feature-rich and taps into multiple resources to deliver a unique and tailored experience to visitors. Miamed’s Input Widget’s add an interactive layer to a website and provides a customer interaction functionality.
With Comment Widgets, visitors can post specific comments and experiences to the global health search engine – in any language and by filtered topic.
Vistors to a .ORG website that provides guidance and resources on a specific health topic can create a communication channel. Input can be tagged with the website origin. At the same time, the website can receive a feed of the comments like a twitter feed. The website can use the publishing feed providing a circle of information.
Miamed SEARCH Widgets allow visitors to SEARCH the global health database for comments on specific health topics. USERs can refine search criteria based on City, Country, Subject Categories and specific topics.
SEARCH AND POST Widgets connect websites to global resources and deliver interactive features based on specific criteria. Visitors to the website benefit from extended resources and tools.
The Miamed widget can be customized and designed to add value and utility to the web partner.
Please reach out to us with any questions or to request more information on our services.
info@miamedglobaltech.com